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Best Practices

Responsible Gaming Implementation Guide

5 de outubro de 20249 min de leitura

How to implement responsible gaming features in your casino platform. Session limits, deposit limits, reality checks, and self-exclusion.

Introduction

Responsible gaming is both a regulatory requirement and an ethical obligation. This guide covers implementing effective player protection measures.

Core Features

1. Deposit Limits

Allow players to set maximum deposit amounts:

Limit TypeDescriptionReset Period
DailyMaximum per dayMidnight
WeeklyMaximum per weekMonday
MonthlyMaximum per month1st of month
Implementation Notes:
  • Limits should be easy to reduce
  • Increases require 24-72 hour cooling-off
  • Sync across all payment methods

2. Loss Limits

Separate from deposits, track actual losses:

  • Calculate: Deposits - Withdrawals - Current Balance
  • Alert players approaching limits
  • Enforce hard stops at limit

3. Session Time Limits

Help players track time spent gambling:

  • Configurable session duration limits
  • Warnings at 30/60/90 minutes
  • Mandatory breaks after extended play

4. Reality Checks

Periodic notifications showing:

  • Time played
  • Money wagered
  • Net win/loss
  • Option to continue or quit
Frequency: Every 30-60 minutes (configurable)

5. Self-Exclusion

Allow players to exclude themselves:

PeriodCooling-Off to Return
24 hoursAutomatic
7 daysAutomatic
1 monthRequest required
6+ monthsVerification required

Implementation Best Practices

User Experience

  • Don't make limits hard to find
  • Use clear, non-judgmental language
  • Provide immediate confirmation
  • Send email confirmations

Technical Requirements

  • Real-time limit checking
  • Cross-product synchronization
  • Reliable session tracking
  • Audit logging

Regulatory Compliance

Check requirements for each market:

JurisdictionKey Requirements
UKLCCP compliance, GAMSTOP integration
SwedenSEK 5,000 weekly deposit cap
Germany€1,000 monthly limit, 5s spin delay
MaltaBasic limits mandatory

Game-Level Features

Platin Gaming games include:

  • Clear RTP and volatility display
  • Session time indicators
  • Autoplay limitations
  • Bet amount warnings

Integration with Operators

Our API supports:

  • Real-time limit checks before bets
  • Session time callbacks
  • Reality check triggers
  • Self-exclusion status verification

Resources

  • GambleAware (UK)
  • Gambling Therapy (International)
  • NCPG (US)

Contact us to learn how our games support your responsible gaming program.

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