1. Introduction
Platin Gaming Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website platingaming.com and use our B2B gaming software services.
We are registered in Malta and operate under a valid MGA (Malta Gaming Authority) license. As a B2B service provider, we primarily work with business clients rather than end consumers.
2. Information We Collect
2.1 Business Contact Information
When you inquire about our services or become a client, we collect:
- Company name and registration details
- Contact person name, email address, and phone number
- Business address
- Gaming license information (where applicable)
2.2 Technical Data
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring website information
- Device and operating system information
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our B2B gaming software services
- Responding to inquiries and providing customer support
- Processing transactions and sending related communications
- Sending marketing communications (with your consent)
- Improving our website and services
- Complying with legal and regulatory obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our business
- Legal authorities when required by law
- Professional advisors (lawyers, accountants, auditors)
- Regulatory bodies including the Malta Gaming Authority
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing of your personal data
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Business client data is typically retained for the duration of the business relationship plus 7 years for regulatory compliance.
9. International Transfers
Your information may be transferred to and processed in countries other than Malta. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Platin Gaming Ltd
Level 0, 109, Sir William Reid Street
Gzira GZR1033, Malta
Email: privacy@platingaming.com
Phone: +356 27 79 1501
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.